LUBESTORE.IN Privacy Policy

Rajmya Visions (“we”, “us”, “our”) operates the website www.lubestore.in (the “Platform”). We are committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make purchases through our Platform.

By using our Platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our services to you. The types of personal information we may collect include:

Personal Identification Information: Name, email address, phone number, shipping address, billing address.
Payment Information: Payment card details or bank account information (processed securely through our payment partners).
Order Information: Details about the products you purchase.
Account Information: If you create an account, your username, password, and preferences.
Usage Data: Information about how you access and use our Platform, which may include your IP address, browser type, pages visited, time spent on pages, and other diagnostic data. This may be collected using cookies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To process and fulfill your orders, including managing payments and arranging for shipping.
To provide customer support and respond to your inquiries.
To communicate with you about your orders, account, and promotional offers (you can opt-out of marketing communications).
To personalize and improve your experience on our Platform.
To monitor the usage of our Platform and detect/prevent fraud or technical issues.
To comply with legal obligations.

3. Sharing Your Information

We value your privacy and share your information only when necessary:

Service Providers: We may share information with third-party companies that perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, and marketing assistance. These providers only have access to the information needed to perform their functions and are obligated to protect it.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

We do not sell your personal information to third parties.

4. Cookies

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform effectively.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers and adhere to security guidelines. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Data Retention & Your Rights

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You may have rights regarding your personal data, including the right to access, update, or request deletion of your information (subject to certain exceptions). If you have an account, you may be able to update your information directly. Otherwise, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.